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Visa Prepaid Cards

VCIB Visa* Reloadable Prepaid Card Program Closure

All VCIB Prepaid Visa Reloadable Cards are now deactivated. Cardholders with a remaining balance in good standing have been issued a cheque by mail.

Questions? Please send an email to and we’ll be happy to help.

VCIB Visa Gift Card Program Closure

If your card starts with any of the following numbers, you may be entitled to the return of your balance:


Please complete the Gift Card Funds Reimbursement Request form and mail it and the original card plastic to the address provided on the form.

Need help with this form? Please email us at

*Visa Int./Vancity Community Investment Bank, Licensed User.

Vancity Community Investment Bank is a member of CDIC and is a Certified B CorpTM