We changed our name from Citizens Bank of Canada to Vancity Community Investment Bank. There is no change to your current products and services. Learn more »


About Us

The chance to make a difference

Vancity Community Investment Bank (formerly Citizens Bank of Canada) is built on the premise that all companies have a responsibility to use their resources to make a positive difference in the world around them. Formed in 1997, under the name Citizens Bank of Canada, we were one of the country's first online banks. Vancity Community Investment Bank is a wholly owned subsidiary of Vancouver City Savings Credit Union.

In 2008, we further differentiated ourselves by becoming the first North American-based bank to be carbon neutral. This means the CO2 emissions we create are now equal to the emissions we have reduced or offset elsewhere. We achieved this goal through a rigorous emissions reduction program focusing on energy use, staff travel, paper consumption and waste.

In 2009, we moved to a more streamlined business model that focused on our Visa credit card and prepaid card business, our foreign exchange services and our commercial real estate lending.