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An Update from VCIB regarding COVID-19

Just like many of you, we’re closely following recent events related to the COVID-19 pandemic. I wanted to let you know how we’re responding and to say that all of us here at Vancity Community Investment Bank are ready to help organizations that may need our support during these unprecedented times.

As a values-based financial institution, we know that our clients are change-makers who focus on making our communities a better place. The work they do and the investments they make are not just business as usual. For people to do that work, especially in times of uncertainty, we know they need a unique type of service and support.

Our team is here to continue to have forward-looking conversations and help manage the challenges many of these organizations face during this time of great uncertainty. We are in this journey together for the long term, both when times are good, and when they’re more challenging.

For our clients who are facing financial challenges related to COVID-19, or if we can be of some other support in any way, please let us know and contact your Account Manager directly.

We are currently following the latest advice from our provincial and federal health agencies regarding social distancing, and have our team working remotely, to ensure we can protect the health and well being of our employees, and to continue our operations without interruption.

Across the bank, we are restricting business travel, requiring self-isolation for employees travelling from

impacted countries, encouraging virtual meetings, and re-evaluating our guidelines around events. We will continue to evolve this approach based on the advice of public health officials.

I know we’re all feeling the discomfort that comes from the rapid pace of change these past few weeks have seen. However, the measures and market positions we’ve taken as a bank position us well to manage through the current market, and leave us well-prepared to continue building the sustainable tomorrow we all believe in.

Amidst a rapidly evolving environment, the one thing that hasn’t changed is our dedication to the success of those organizations making our communities a better place to live.


Jay-Ann Gilfoy

Chief Executive Officer

Vancity Community Investment Bank

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Vancity Community Investment Bank is a member of CDIC and is a Certified B CorpTM